All posts by Rick

I'm living in rural Florida (USA) with my wife, son, two cats, and quite a few computers. I actively work in several areas of interest but still find time to manage several websites, execute home improvements, ride the Harleys, and play with cool toys. I'm reasonably fit for an Old Guy, equally comfortable wielding a keyboard, torque wrench, or spatula. I've got a scary-low tolerance for bullshit.

So What’s Saved, Exactly?

I don’t get it. The trend is supposed to be toward zero. Toward cost reduction, toward savings, resource conservation, and so on and so forth.

I’m a big fan of rebates. Yeah, I’m one of those folks that actually sends ’em in and keeps track of whether or not they pay off. (They always do pay off, by the way.) By the end of the year they make for a pretty good return for the few minutes it takes to satisfy the requirements.

Yesterday’s mail brought the latest one. But instead of the usual check there was a thick envelope containing a Visa debit card.

Netgear-Rebate
Netgear rebate debit card

The card was adhered to a cover letter, printed single-sided on heavy stock. The envelope also contained a Know Before You Go! insert explaining a few situations where you might expect difficulties using the card, like restaurants (where they typically pre-authorize an amount that includes gratuities) and gas stations (where the card simply won’t authorize at the pump). Finally, a tri-fold Cardholder Agreement: “IMPORTANT – PLEASE READ CAREFULLY” it implored, followed by dense, tiny print that covering both sides of the unfolded page.

Instead of the eyestrain I turned to the log. It all started when the 8+-year-old network switch in Damian‘s room finally failed. (I wasn’t unhappy; the failed switch was the last piece of stuff less than gigabit speed on the wired LAN. I wondered how many frames that old Linksys beast had switched in its lifetime…) Anyway, the Netgear replacement was on sale for about $36, then there was this $10 rebate. The rebate process consisted of a quick visit to a Web page to complete a form and print the qualification sheet (maybe 2 minutes), copy/paste the address and print the envelope, fold the qualification sheet, razorblade the bar code from the box, stuff and stamp the envelope (another 2 minutes or so to ). Then the logging and tracking on my part (another minute, tops).

The value of the whole thing? Ten bucks. All that stuff had to have cost Netgear more than that to process, produce, mail and track. Not to mention the involvement Parago, Inc., who runs Netgear’s ProSafe Rebate Center, and Visa International.

The old checks were easy to handle; just shove it into a convenient ATM and be done with it. Now there’s this card to bulge my wallet, another value to keep track of and – oh yeah – that trifold of fine print. (Where can I use it? Where can’t I? It says ‘debit’ but they said use it like credit. Hmmm.) And I’d better remember to use it before it expires. Wait a minute, expires? It’s good through October of 2011, it’s embossed right there on the plastic, but in that Fine Print…

Account Maintenance Fee: Subject to applicable law, a fee will be applied to all accounts each month, after the six month anniversary date. The charge will be recurring each month until the balance of the account is $0.00.

So, considering that the Account Maintenance Fee is $3.00, if the card sits on my desk unused then on May 2, 2011 it’ll be worth $7. On June 2, $4. August 1, $1. And finally, on July 2, $0. Hey! For three months and 29 days – from the date the fees drain it dry until the thing expires – the card will have no value at all!

So I don’t get it. Can someone explain who makes out on these things? I mean, I understand coupons. Print a lot, the redemption rate’s pretty low (Groupon fiascos excepted – small companies have been nearly put out of business!) But these? I’m sure Visa gets paid, but beyond that it baffles the mind.

Orange County Choppers T-shirt

Looks like there might be a Frank Zappa fan over at Orange County Choppers. Seen their new t-shirt?

Youth Paul Senior Mustache Tee
Youth Paul Senior Mustache Tee

I’d argue that the iconic Zappa mustache logo is far more famous and certainly has been around a lot longer.

Tour-De-Frank Concert Tee
Tour-De-Frank Concert Tee

Now that’s a famous mustache! What’s more, it’s been copyrighted by the Zappa Family Trust. Hey, Paul, better be careful. Y’know, Gail Zappa‘s got quite the reputation for defending all things Zappa. Wasn’t that long ago Gail sued a… Zappa fan club, of all things… over their use of the mustache in promoting their annual “Zappanale” festival. (Okay, ZFT lost that one largely, as far as I can tell, on technicalities.) Your pockets are deeper, I’m bettin’, and you’re right here in the good ‘ol USofA rather than Germany.

I don’t know what to make of this oldie-but-goodie – Toyota.

Toyota Trucks & Zappa's Mustache
Toyota Trucks & Zappa's Mustache

Cablevision and News Corp Duke It Out

Won’t these corporate assholes ever just play nice with each other? Every time they get their collective shorts in a knot there’s only one loser – the consumer. Now, trust me on this one, there’s no love lost between me and Cablevision. They’re the local cable monopoly franchise and, for me, the only viable Internet service provider. I’d drop ’em in a heartbeat if I could, but there are no alternatives. Essentially, they’ve got a gun to my head.

But I digress. In this morning’s email was this missive from Cablevision.

A MESSAGE FROM CABLEVISION

We regret to inform you that News Corp, in an act of corporate greed, has pulled Fox 5 and My9 from your Cablevision channel lineup. This is an unfortunate attempt to extort unreasonable and unfair fee increases from Cablevision and our customers.

News Corp is demanding more for Fox 5 than we pay for every other broadcast channel. In fact, they want more for Fox 5 than we pay CBS, NBC, ABC and Univision combined and are asking for more than $150 million a year. That’s an $80 million increase for the exact same programming! In these tough economic times, an increase of these vast proportions is irresponsible and unfair.

We have made numerous fair and reasonable proposals to News Corp and they have refused every one. And now, News Corp has pulled the plug on Fox 5 AND My9. This was News Corp’s decision, not ours. We want to keep these channels on the air while we negotiate a fair agreement.

As a result of News Corp’s refusal to negotiate, Cablevision is willing to accept binding arbitration to resolve this matter fairly. We are confident that an independent third party will agree that what we are offering to pay News Corp is fair. We call on News Corp to accept binding arbitration, and return Fox 5 and My9 to the air until an agreement is reached.

We apologize for the inconvenience caused by News Corp’s actions, and we ask for your help. Call 1-877-NO-TV-TAX (1-877-668-8829) or visit www.cablevision.com/fox and tell News Corp to put Fox 5 and My9 back on the air, and to keep you out of the negotiations.

Thank you for your patience, your patronage and your support.

(The link in their message eventually expired. I removed it, but note that when it appeared in Cablevision’s email it actually pointed to an internal tracking link before being forwarded – deceptive at best.)

[sigh] Who’s the bigger liar? If you take Cablevision’s statements at face value then News Corp looks like the dick. I’m sure that if I sought out News Corp’s take – I didn’t bother – I’d find that Cablevision looked like the dick.

It’s the customer that takes it on the chin. Pam‘s grumbling that some of the television shows she likes are affected. I told her to watch ’em over the ‘net. Me? I don’t watch television, no time for that, so I’d dump the subscription and not miss it in the least. (Sure, I’d lose the multi-product discount I get for the Internet service portion of the bill but the benefit is so small it doesn’t matter.)

Well, here’s to hoping those profit-mongering bastards resolve their differences.

Page From History

In this day where consumer-class terabyte drives approach the fifty buck price point, this Corvus ad from April 1981 seemed worthy of sharing.

Five million bytes at the newly-lowered price of $3750. That’s thirty seven hundred and fifty dollars, not a typo.

Corvus Ad circa 1981
Ad from Corvus Systems circa 1981: a 5 MB hard disk for the newly reduced price of $3750.00. (click to enlarge)

Just last week I was in an email discussion with a friend and he lamented the “good old days.” I’m not so sure that the old days were all that good. Did you have four large burning a hole in your pocket for storage back in 1981? I sure didn’t.

Craigslist Adventures

Over the past few months I’ve been selling stuff on craigslist. (Sometimes the name’s capitalized, sometimes not, and I’ve even read interviews where they’ve said not capitalized is more correct so I’ll try to be equally inconsistent.)

I’m a bit of a pack-rat and space is becoming tight. If I chip away at it I figure I will have lightened my load considerably in, oh, say two or three years. We’ll see.

Anyway, while my sales have by-and-large completed quite nicely, the amount of spam and scam has been an eye-opening experience. How about this email, for example?

Hi
Thanks for the response.I am willing to pay your asking price.I will pay by money order as its the only way i can pay you at the moment.I will make arrangement for the pick-up after payment have been received by you. I don’t mind adding an extra twenty dollars so you can keep it in my favor.Reply with your full name,cell phone number,and address where payment should be sent.Please take the posting off craigslist today and consider it sold to me. Expecting to hear from you soon.
Regards

How ’bout that? Would you respond to this? An extra twenty bucks. Sounds tempting, doesn’t it?

I came close to asking the writer if I could offer my Social Security number as well as the other stuff he asked for, just for giggles. But nah, into the junk it went.

Yawl be careful out there!

Rescue in Chile

I’m certain that you’ve been following the rescue of the trapped Chilean miners. The media attention has been unprecedented. And rightly so – it’s nothing short of incredible how everyone has pulled together to save the miners. (And I’m proud of the contributions the good ‘ol USA has made to the effort. I’ll set aside for a moment the fact that much of the world regards us as the very definition of evil.) A decade ago all 33 would have likely perished.

As I watched the coverage last night a couple of questions came to mind.

One story mentioned that these men toil underground – dangerous work – for a bit more than $400 a week. I believe in Chile that’s a respectable sum. I wonder whether they earned overtime pay for the time they were trapped. And I wonder whether their families have been collecting their salaries throughout these 68 days in order to do such things as put food on the table, pay bills, and so on.

Fashion Future

Dinner conversation here is all over the map. I couldn’t let this gem from my high-school-age son pass by without throwing it out to the world.

“Going on what I see in the halls, eventually females will wear nothing at all. Only males will wear clothing, and it’ll all be around their ankles.”

Caution! Weird world ahead!

Credit Where Credit Is Due

Yesterday the folks at the parts counter over at Highroads  Harley-Davidson in Highland Park blew me away. I had a short list of stuff that I needed for Pam‘s Deluxe and I pushed it across the counter as I said hello. The surprise came when he returned – every single item was in stock!

Those of you that have used this dealership for any length of time have certainly experienced for yourself how often you need to place an order. When Liberty bought the place they said to expect improvements. It looks like that’s actually happening.

Thinking back, the number of times that I need to place orders for common parts has indeed been going down. I used to complain quite a bit, but I guess those days are coming to a close.

Go check them out for yourself!

Is Your 2004 Ford F150 Stuck in Park?

Mine is – er, was. It began as an intermittent – now there’s a word that no wrench likes to hear – problem. Then, one day, Pam almost got stranded.

I’ve got a pretty good relationship with the dealership. They handle most of the maintenance work on this truck mostly because I don’t have a shop manual. (They’re important, y’know, and I have one – or a set – for all of the other vehicles, but that’s a story for another day.) The dealership treats me pretty good. They allow me into the service area to chat directly with the techs and even cut me nice price breaks often enough to matter.

shifter hack - before and after
Shifter hack – before and after.

There’s a procedure in the user manual for overriding the interlock on the shifter. (I wouldn’t have thought so, but Pam suggested looking there. For once I listened. Smart girl.) So override I did and went to let the pros have a look. Two birds, one stone, it was time for the 75K service interval anyway.

A couple of hours later they told me the shifter assembly needed to be replaced. Actually, it was just one part of the assembly, but I had to buy the whole thing: $370 for the assembly, $130 for the labor to install it, plus tax and what have you. They’d have to order it so in the meantime the tech managed to get this one working. My options were to order the part and schedule the swap, or leave it be and see how long the fix would last. When it failed (when, not if, I noticed the choice of words) I could call the order in and they’d take if from there.

I chose to let it go for now and take my chances. That was the end of June and now it’s the beginning of August. I was in Asbury Park one night last weekend when it failed. I applied the override and got on my way.

Today I implemented my own fix, which I suspect will last longer than theirs. Before I continue I need to tell you that I’m not recommending that you perform this hack on your own vehicle. It disables a part of the safety interlock that prevents you from accidentally shifting out of Park. I personally don’t have a problem with that because I’m an Old Guy that grew up without those damned interlocks, back when you could freely shift the transmission however you pleased at any time.

Let me describe the interlock system. There’s a button on the shift handle which, through a series of internal levers, must physically move a lock that trips whenever the lever is placed in Park. That kind of interlock has been around forever. Some column shifters, for example, required you lift the handle toward you before they’d move out of Park. Implementations vary but they all accomplish the same thing. But there’s an additional interlock here, one that prevents the button from moving unless the ignition is on and your foot is on the brake. Naturally, this is an electrical interlock. There’s a solenoid in the shifter assembly that, when electrically actuated, moves a smaller physical interlock within the button, allowing it to move. This second interlock is tied into the ignition circuit and the brake lamp circuit. Yes, what you’re thinking is true; if your brake lights fail in certain ways or if the fuse for that circuit blows, you’re stuck in Park. When the system is working properly you listen can carefully and hear the solenoid actuating as you press and release the brake. The override mechanism mentioned earlier is a tiny lever that, when pressed, simply does what the solenoid does – allows the button on the shifter to move. In fact, when the system is working properly you can see the override lever move when the solenoid actuates. Whenever the lever is not in Park, the lever remains in the override position.

In my case, I knew from testing that the ignition, brake, and brake lamp circuits were operating properly. The intermittent was that sometimes the solenoid would actuate and sometimes it wouldn’t. Solenoids are simple electromechanical devices. I’m guessing that there could be an intermittent open circuit, maybe caused by something as simple as a solder joint gone cold from vibration or age. Or the mechanical part of it is sticky or binding, where the correct electrical signal is present but it can’t physically move, sometimes. Either way, the shifter assembly needs to be removed for disassembly and troubleshooting. There’s where that shop manual, the one I don’t have, would be handy.

My fix is simpler. I took a few small zip ties, daisy-chained them together to an appropriate length, and positioned them such that the interlock override lever is in a permanently-overridden position. The small daisy-chain of zip ties doesn’t interfere with anything and has enough slack that it can be removed without tools, if necessary for some reason. The zip ties are bright yellow so they’re obvious to anyone looking in there.

The effect is that the shifter now behaves as they used to in the 60s. You can’t shift out of Park without deliberation, but you can do so without the ignition on and stepping on the brake.

So, half a grand in parts and labor, before tax? Or a couple of zip ties? The difference will put lots of gas in the bikes. See you on the road.

Update, November 24, 2012: I’ve noticed that this is a popular post. Between the comments and the email, well, this is apparently a common failures. And here I just read in Fortune magazine about how hard Ford works to make sure their parts are reliable. But I digress. I simply wanted to add that my fix is working just fine to this day. Haven’t touched it. No problems.

Disproving the Existence of Vampires Using YouTube

Imagine for a second that I’m standing in front of a Web cam and I stick two fingers into my nose. My fingers, of course, would deform my nostril because they’re much too large to fit. Not much audience potential there, hardly worth the bits to store the stream but follow along, okay?

Let’s say I’ve got a human friend weird enough to stick a couple of fingers in my nose in front of the Web cam. Again, there’s the deformed nostril thing. And while that provides a little bit more audience potential it’s still not enough to collect any significant page views.

Now let’s recruit a vampire instead. The vampire’s fingers would certainly deform a nostril just as well. But the Web cam wouldn’t show the vampire, only the nostril deforming. Cameras can’t capture the image of the vampire.

Imagine the invisible (to the Web cam) vampire deforming the human body in various ways. Go on, you can do it, let your imagination run wild. Oh! Even I didn’t think of that one!

You’ve got to admit, there should be plenty of those kinds of video clips on YouTube. But there aren’t.

Practically speaking, there can only be a few reasons for the absence. People are incredibly restrained in what they put up on YouTube. No vampires worth their fangs would stoop to making such silly videos. Google is run by vampires and they disallow such videos. There are no vampires.

I’m leaning toward the last one.

Sometimes the Problem’s Not Obvious

On the way back from New York a couple of weeks ago – a spirited ride along the Hudson with the OCC crew – I noticed a rather loud clunking noise that seemed to come from the front end of the Wide Glide. It only happened on the worst of the road irregularities and didn’t interfere with handling, so I made a mental note and pressed on.

Over the next few days I made an effort to find the source of the noise. It sounded like metal-on-metal and it seemed to be getting worse. Neck bearings, fall-away, pinch bolts, motor mounts, swing bearings, everything in the Critical Fasteners list, and a whole lot more, all came under scrutiny. Sometimes, but not often, one thing or another would take a little torque. And several times I was convinced I had found the problem only to find that, no, that wasn’t it after all.

I’ve been convincing myself that major disaster was lurking to strand me, or worse. You know, that whole “death or serous injury” thing that you find on nearly every page of the service manual.

But today I found the problem!

I was riding with Pam. She was the lead bike; I was taking the opportunity to hit every possible hole in the road while placing my hands on everything I could reach. And there it was!

The fuel tank mounting bolts – probably the ONLY thing that had escaped my torque wrenches – had grown quite loose. The front was worse than the rear. Both are easy to reach.

There are plenty of good potholes just down the street from my garage. I guess I’m lucky that way. (Sarcasm cranked to 11. So happens I wrote checks for my property taxes today and I’m disgusted with the road maintenance – or lack of same – in my town. Shovel-ready my ass. But I digress.) A quick road test confirmed the clunk was gone!

Lesson learned: Sometimes noises come from places other than where they sound like they’re coming from. Check the easy stuff first and don’t skip a thing.