Yesterday the folks at the parts counter over at Highroads Harley-Davidson in Highland Park blew me away. I had a short list of stuff that I needed for Pam‘s Deluxe and I pushed it across the counter as I said hello. The surprise came when he returned – every single item was in stock!
Those of you that have used this dealership for any length of time have certainly experienced for yourself how often you need to place an order. When Liberty bought the place they said to expect improvements. It looks like that’s actually happening.
Thinking back, the number of times that I need to place orders for common parts has indeed been going down. I used to complain quite a bit, but I guess those days are coming to a close.
Go check them out for yourself!